We want to hear from you!  If you have questions, suggestions or any other comments about SoftBase/Collectors Edition or our website please let us know.  For the fastest response, please use the most appropriate email address below. Our email addresses will not display unless javascript is enabled! Please be aware that if you have spam filters set up on your email, you might not receive our replies.  If you do not receive a reply from us, please check your email's spam folder.  Unfortunately, due to the wide variety of email clients, we cannot provide instuctions for how to do this.  Please check with your email provider for these instructions. For all technical support, contact For information about the status of your order, contact Contact to receive email notifications when new versions of SoftBase/Collectors Edition are released.  Please put the phrase "opt-in" in the email subject line.  To stop receiving the new version notifications, send an email to the same address with the phrase "opt-out" in the subject line.  Please do not include any other message in emails to this address as they cannot be answered. If you have a suggestion for a new feature, or an improvement to an existing one, contact If you would like us to include a link to your site, or you know of a site that might be interested in being linked to, or if you simply have comments or questions about our website contact All other inquiries should be addressed to You can also call or write to us at: Collectible Solutions LLC P.O. Box 521293 Longwood, FL 32752-1293 (407) 873-1426 Please note that while we are happy to answer questions about SoftBase or provide support over the phone, we do prefer to do so by email.  Doing so allows us to have a concise description of your question that we can refer to, and gives us time to thoughtfully compose our answer.  Our typical response time to inquiries is by the next business day.